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Customer Service

Inbox Agent

An AI agent that triages your shared inbox and WhatsApp: it sorts, drafts replies in your tone and escalates what matters.

Customer ServiceInbox Agent
01

The starting point

A shared inbox fills faster than anyone can empty it. Requests wait hours for a first reply, attachments get buried inside threads, and the urgent message looks exactly like the newsletter next to it.

The Inbox Agent reads every email and WhatsApp message as it arrives: it classifies it, drafts the reply in your tone, files the attachments and hands real urgencies to the right person. Your team approves and sends.

02

How we fix it

  1. 01We look at your inboxTwenty minutes on what arrives every day and where it gets stuck.
  2. 02We set the rules togetherCategories, priorities, tone of voice, and what must always pass through a person.
  3. 03It starts clearing the inboxLive on your real inbox, monitored from day one. You see every message, draft and action.
03

What you gain

  • First response in minutesEvery request gets an answer while your competitors are still reading theirs.
  • Drafts in your toneReplies come out consistent and ready to send, with the right data pulled from your systems.
  • Attachments filed for youOrders, invoices and documents land in your systems, named properly, not buried in threads.
  • Urgencies reach the right personCritical messages are escalated immediately, with a summary and the full context.
  • Nothing slips throughFollow-ups are scheduled and drafted when a customer goes quiet.
  • You stay in controlThe agent proposes, a person approves. Nothing goes out without your ok.

Good for

Shared inboxes (info@, sales@, support@)WhatsApp Business queuesOrder desks and B2B customer serviceProfessional firms in deadline seasonE-commerce support and returnsBooking requests and group quotes

You talk to the person who builds it: start to finish.

Start with a conversation, not a contract.

20 min · free · straight with the founder

Twenty minutes, no strings: you tell me where your company loses time, and I tell you plainly whether automation is worth it, where to start, what it costs, and what to leave alone. When the honest answer is "don't", that's the answer you'll get.

Book a call

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